If you go down to the RA today...
February 18 2016

Picture: Charles Saumarez Smith
You might find Charles Saumarez Smith (the RA's Chief Executive) manning the tills. He recently had a go in the shop, and writes on his blog:
It was slightly scary learning the mysteries of the till system, remembering to ask if customers are Friends (they get a 10% discount), putting in my pass number, watching the amount of time people spend browsing, seeing the huge pile of catalogues gradually go down, cack-handedly trying to put postcards into a paperbag, and enjoying the camaraderie of the other shop staff under the eagle eye of Ramon. Someone asked me if I was a regular. They could probably spot that I wasn’t. In fact, the last time I served behind a till was driving an ice cream van across the South Downs.